Privacy policy

Who we are

SINAAPSE is the operating name of 4858702 Nova Scotia Limited, based in Nova Scotia, Canada. Jean Allen, President, is responsible for privacy. Contact: [email protected].

What this website collects

If you use the enquiry form, we collect your name, email address, organization (optional), the type of enquiry and your message. The form sends these to our server at this website, which forwards them by email to [email protected] through an email delivery service. We use them only to reply to you and to keep a record of the conversation.

Please don't send confidential records, health information or other sensitive personal information through the form.

If the form can't send your message, your browser may keep a temporary copy in session storage on your own device so you don't lose what you wrote. It isn't sent to us and is cleared when you close the tab or your message is sent.

This website doesn't use cookies, analytics or advertising trackers. Our web host (Cloudflare) processes standard technical information such as IP addresses to deliver the site and protect it from abuse.

Where it's stored

Enquiry emails are stored in our company mailbox. Our web host and email delivery service may process information outside Canada. Client project data is handled separately, under a written agreement that sets out where it's stored and how it's deleted.

How long we keep it

We keep enquiries only as long as we need them to respond and keep reasonable business records, then delete them.

Your choices

You can ask to see, correct or delete personal information we hold about you by writing to [email protected]. We don't sell personal information. We follow the Personal Information Protection and Electronic Documents Act (PIPEDA) where it applies. You can also contact the Office of the Privacy Commissioner of Canada.

Changes

We'll update this page if our practices change. The date above shows the current version.